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Appointments

Booking Process

Appointment Process
Step 1 - Referral 

You’ll need a referral from your GP. Please note that we do not accept referrals from online-only (Telehealth only) practices.
 

Referrals can be made to us, can be open to 'any psychiatrist' or can be for another named psychiatrist if you already have one.  

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Please check below for services currently not offered. 

Step 2 - Request Appointment

Please complete the Appointment request form and include the referral.

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Alternatively, email us at reception@bluefig.clinic with the following details:​

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  • Contact phone number

  • Presenting issues/concerns

  • Contact name of Parent/Carer (if patient under 18)

  • The referral must be attached

Step 3 - Book an appointment

We may require more information before we can accept the referral – if so, we will be in touch.

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Please note in most cases we would require a deposit  before we can book an appointment. Our staff and practitioners are very busy; while we will try to contact you as soon as possible, it can take up to one week for us to respond. ​

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We are committed to providing the best possible care to our patients, which means we cannot always accept all referrals. While we do not always provide a reason for not accepting a referral, it is usually due to our psychiatrists' capacity due to current patients.

Step 4 - First Consultation 

Please arrive at least 15 minutes early and bring the following with you:​

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  • Medicare card with patient’s name.

  • Referral letter (if your referring GP/specialist provided a hard-copy to you).

  • Any reports or letters from other professionals such as psychologists, paediatricians, gynaecologists (for perinatal), psychotherapists, occupational therapists, social workers and school counsellors (you may send them prior via email).

  • Any other reports/documents requested (you may send them prior via email).

ReferralsNotAccepted

Services not offered currently

DVA, WorkCover and Court Reports

Currently, we do not accept any referrals under DVA, WorkCover or for court reports.

Interstate (i.e non NSW/ACT referrals) Referrals

Currently, we only accept NSW and ACT referrals for psychiatry.

 

We do accept referrals for psychotherapy nationally from Australia.

ADHD Referrals

Our psychiatrists offer holistic and comprehensive psychiatric treatments and psychotherapy. Currently, we only have a limited capacity to accept ADHD-only referrals. 

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Please note we do not accept ADHD referrals under Item 291

Emergency

Please note, we do not provide an emergency service. If you need help outside usual working hours, contact your GP or try the following services for advice and support:​

  • Lifeline - 13 11 14

  • Mental Health Line - 1800 011 511

  • Kids Help Line - 1800 55 1800

  • Suicide Call Back Service - 1300 659 467

In an emergency or if you are/someone is at serious risk of harm to themselves or others, please:

  • Call the police on 000 

  • Go to a hospital emergency department, where there will be an out-of-hours mental health team or psychiatrist contactable.

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